Customer Service

This course aims to develop learners with the necessary interpersonal skills, the right knowledge, attitude, and open two-way communication to professionally deliver excellence in service and exceed customer expectations.

General Info.

The course is conducted over 2 days, weekdays or weekends (2 Saturdays in a row) from 9 am – 3 pm.

What this course includes.

Classroom learning, role play, tests and/or assessments

Course accreditation.

Prospectus?

Please email us and we will gladly send you our latest course prospectus.

Get Prospectus

What you will require.

Communication, reading, writing at NQF Level 1 or equivalent, and your enthusiasm.

What to expect from each course?

Internal and external systems, processes, and procedures are analysed to create a positive customer experience so that they keep coming back for repeat business.

Course Duration.

Course Dates.

Price.

R3,450.00

How to enrol?

Click Pay Now to make a secure online payment.
After successful payment DO NOT close your internet browser tab. You will be re-directed to a page where you can complete an online enrolment form or download and email the enrolment form to us.